DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
While it’s not required to set up an account on amiramour.eu, we strongly encourage customers to create one for the following benefits:
- Purchase history
- Shipping status
- Save billing and shipping information securely stored for quick checkout
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you will receive an email containing tracking number and estimated delivery date.
If you have created an account, you can also track your order by logging in and checking on the status by selecting View Order Status.
HOW DO I RETURN AN ITEM?
We are happy to accept any returns placed within 14 days from the date of delivery that are unused and in the original packaging. Email us at firstname.lastname@example.org for assistance.
View our full Returns/Exchange policy here.
WILL I BE REFUNDED THE FULL VALUE OF MY ORDER?
You are entitled to a full refund if you request this within 14 days since you have received your goods.
This includes any standard delivery charges on your order, but excludes any charges incurred in returning the products to us.
We also offer a 30-day money back guarantee for the goods purchased from our website. If the goods you receive are defective as at the day of delivery, you have 30 days from the date received the product to make use of this money back guarantee policy.
Refunds will be processed by the original payment method. If the card used to make the original payment has expired or is no longer available, we will offer PayPal or bank transfer as an alternative.